We offer a 45 day Money back guarantee. On dedicated servers no full refund will be honored -- the 45 day money back guarantee does not apply. We reserve the right to refund a prorated amount or no refund at all. Each of Pramnos Hosting's managed shared and reseller servers carry a 45 day unconditional money back guarantee on them. If you are not completely satisfied with our services within the first 45 days of your service, you will be given a full refund of the contract amount. Remember, this is only for monthly shared or reseller packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases. Pramnos Hosting will not activate new orders or activate new packages for customers who have an outstanding balance with Pramnos Hosting. For a new order to be setup or a new package to be activated, you must have a balance of 0.00€, unless otherwise stated by Pramnos Hosting in writing.
